Terms of sale

01Who sells

Access to Dots for Claude is sold by NeoLabs, the company behind Dots (“Dots”, “we”). Contact: the contact form.

These terms apply to every purchase made on dotslabs.io/claude. By paying, you accept the version in force on the day of your purchase.

02An independent course

Dots for Claude is an independent course. It is not affiliated with, endorsed by or sponsored by Anthropic. Claude is a trademark of Anthropic. Buying Dots does not include any Claude subscription: some chapters need a paid Claude plan, which you buy separately from Anthropic, and each chapter says so up front.

03Free access

Creating an account is free. The first chapter of every course is free, without a card, for as long as you like.

04Full access and prices

Full access opens every chapter of every available course for a fixed period:

Prices are in US dollars and are the final prices you pay. Your bank may charge currency conversion fees. The price that applies is the one shown when you pay. Courses marked “Coming next” have no guaranteed release date and are added to your access when they come out.

05Payment

You pay once, by card, through Stripe on Stripe’s secure checkout page. We never see or store your card number. Your access starts as soon as Stripe confirms the payment, and you receive a receipt by e-mail.

06No automatic renewal

Each purchase is a one-off payment. Nothing renews automatically and nothing is charged again: when the period ends, you keep your account, your progress and the free chapters. If you buy again while your access is still running, the new days are added after the end of your current period.

07Right of withdrawal (EU consumers)

If you are a consumer in the European Union, you have a 14-day right of withdrawal from the day of purchase, without giving a reason.

Paid access is digital content supplied immediately. When you pay, you ask for access to start right away and acknowledge that you lose your right of withdrawal once you begin using the paid content (article L221-28 13° of the French Consumer Code; article 16(m) of Directive 2011/83/EU). As long as you have not opened content beyond the free chapters, the right of withdrawal still applies in full.

To withdraw, send us a clear statement through the contact form (subject “Billing”) within the 14 days, with the e-mail address of your account.

08Refunds

Whatever the legal position, our commitment is simple: within 14 days of a purchase, on request, we refund it in full if you have not used Dots beyond the free chapters. Ask through the contact form (subject “Billing”). The refund goes back to the card you paid with, through Stripe, within 14 days of our agreement; the paid access then ends.

After that, or once paid chapters have been used, purchases are not refundable, except where the law provides otherwise (for example if the service is not supplied as described).

09Teams and companies

For a company or a group, we can set up access for several people on a quote. Specific terms, agreed in writing, then apply.

10Your account and the content

• Your account is personal: do not share your sign-in details or resell your access.
• Courses, texts, scenarios, questions, voices, illustrations and the Dots brand are protected. They are owned by NeoLabs or licensed to it, and are for your personal learning only: no copying, redistribution or reuse to build another product.
• Claude changes often. We review each chapter against the official documentation every month and may update, reorganise or replace content to keep it accurate.

11Service and liability

We do our best to keep Dots available and accurate, but interruptions can happen, for maintenance or for reasons beyond our control. Dots teaches good practice; it does not guarantee any particular result with Claude, and you remain responsible for what you produce with it.

As a consumer you benefit from the legal guarantee of conformity for digital content (articles L224-25-12 and following of the French Consumer Code). Nothing in these terms limits your statutory rights.

12Personal data

How we handle your data is explained in the privacy policy and the cookie policy.

13Applicable law and disputes

These terms are governed by French law. If you are a consumer, you also keep the protection of the mandatory rules of the country where you live.

In case of a problem, write to us first through the contact form: most issues are solved quickly. If we cannot agree, you may go to the competent courts.